The Midwest’s Residential Insurance Expert

Claim an issue with your insurance company

If you are having an emergency, please refer to your insurance declaration page for submitting a claim directly.

When you have a claim, we are here for you. Groundwork’s role in the claim process is not only to advise you on insurance carrier reporting procedures but also to advocate for you if the claim handling is not meeting your needs.

If You Are In A Car Accident:

  1. Call 911 if anyone is injured.
  2. Get names, addresses, phone numbers, makes of vehicles, and license numbers of all other drivers, passengers, and witnesses.
  3. Get all other drivers’ insurance information (company, policy number, and contact info).
  4. Carefully examine damage to other vehicles.
  5. Do not admit fault.
  6. Call the police if there are injuries or if the other party(s) are uncooperative.
  7. Take photos of the accident location and the vehicles involved.
  8. Only discuss the accident with the police or with your insurance representative.
  9. Notify Groundwork Insurance immediately. If after hours, call your insurance provider.

Call us during our regular business hours (Monday – Friday, 8:00 AM – 5:00 PM Central) at 636-537-1005 or call your insurance provider.

Here’s a complete list of the info you should gather after an accident:

  1. Date & time
  2. City, street, intersection
  3. Road and weather conditions
  4. Direction & speed of both vehicles
  5. Did the police take a report? If so, what department and case number
  6. A detailed description of what happened
  7. Info about the other driver (name, phone, address, make, license #, driver’s license #, insurer, policy #, birth date)
  8. Witness info

If you don’t have a place to write down this information, use your phone’s camera to take photos of the other drivers:

  • License
  • Registration
  • License plate
  • Proof of insurance

Contact Us Today!

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St. Louis, Missouri Office

687 Trade Center Blvd. Suite 120 Chesterfield MO 63005
(636) 537-1005

Kansas City, Missouri Office

1915 Industrial Drive Suite 200 Liberty, MO 64068
(816) 708-0001